Built around how your customers already buy.

Sell in the chat, from the first comment to the delivered order.

WITH DOCKET

1. 1
   A comment or an ad starts the chat

   Comment-to-DM answers a keyword in private, and click-to-WhatsApp ads record which ad each chat came from.
2. 2
   The AI answers stock and price

   It sends product cards from your catalog, synced from Shopify or WooCommerce, in the customer’s dialect.
3. 3
   The customer confirms the order

   The AI drafts a cash-on-delivery order, and the customer confirms it with one tap.
4. 4
   Stock and follow-ups run themselves

   Stock is reserved, unconfirmed orders get a reminder, and a review request follows delivery.

• Commerce
• AI agent
• Comment-to-DM
• Campaigns
• Ads ROI

• Shopify
• WooCommerce
• Instagram
• WhatsApp
• Meta Ads

Booking requests and follow-ups in one thread.

WITH DOCKET

1. 1
   A patient writes or calls

   Messages and WhatsApp calls land in one inbox, with every agent’s browser ringing.
2. 2
   A WhatsApp Flow takes the request

   A form inside WhatsApp collects the day and time you offer, and saves the answer.
3. 3
   Follow-ups go out on their own

   A flow waits, then sends a template, and stops if the patient replies first.
4. 4
   Sensitive questions go to a person

   Medical topics hand off to staff, with a summary and the reason.

• WhatsApp Flows
• Automations
• WhatsApp calls
• Helpdesk

• WhatsApp Flows
• Instagram
• Website chat

Qualify every ad lead before an agent picks up the phone.

WITH DOCKET

1. 1
   The lead arrives tagged with the ad

   Each conversation knows the ad it came from.
2. 2
   The AI asks your questions

   Budget, area and move-in date, saved to the contact.
3. 3
   The lead lands on the board

   At a pipeline stage with a deal value, handed to the department for that area.
4. 4
   Results go back to Meta

   Qualified leads and won deals are reported through the Conversions API.

• Pipeline
• Lead qualification
• Ads ROI
• Routing

• Click-to-WhatsApp ads
• WhatsApp
• HubSpot

Every complaint gets an owner and a deadline.

WITH DOCKET

1. 1
   One contact across channels

   WhatsApp, Instagram, email and chat join one timeline, merged when verified.
2. 2
   The AI answers the easy ones

   Delivery, returns and opening hours, from your knowledge.
3. 3
   Complaints become tickets

   With priority, department and an SLA deadline.
4. 4
   Customers rate the help

   A satisfaction survey goes out when the chat is resolved.

• Helpdesk
• Routing
• Copilot
• Audit logs

• WhatsApp
• Gmail
• Outlook
• Telegram

Every brand and branch, under one login.

WITH DOCKET

1. 1
   One login for every brand

   A workspace switcher at the top of the sidebar.
2. 2
   Each workspace stands alone

   Its own numbers, team, roles and data.
3. 3
   Limits are pooled

   Agents, contacts and AI credits shared across workspaces.
4. 4
   Agency mode

   Manage client accounts from one dashboard, and let clients pay for themselves.

• Workspaces
• Agency mode
• Custom roles
• Audit logs

• One number per brand
• Meta Business

Busy for a few weeks a year. Pay like it.

WITH DOCKET

1. 1
   A reminder 21 days ahead

   The seasonal planner flags the season with sample templates.
2. 2
   Campaign to the right people

   Segments by past purchases, with a preflight check before anything sends.
3. 3
   Run the season on Pro

   AI agent, automations and the full team.
4. 4
   Rest on the read-only plan

   $10 a month keeps every chat and contact. Nothing sends.

• Seasonal planner
• Campaigns
• Read-only plan

• WhatsApp templates
• Shopify
• WooCommerce

• Pipeline with deal values
• Product cards and COD orders
• Follow-up campaigns

• SLAs and overdue alerts
• Copilot replies with sources
• A survey after every resolved chat

• A/B tests and follow-ups
• Ad spend synced nightly
• Meta Conversions API

• Custom roles, permission by permission
• Phone masking and audit logs
• A daily order summary