PRICING/14-DAY FREE TRIAL

One flat price. 0% on Meta fees.

You pay Meta directly at Meta's own price. Docket is one subscription, invoiced in USD, AED or SAR and paid by invoice or bank transfer.

Starter

Small teams

$39/ month

Billed monthly, cancel any time

Seven channels, campaigns, tickets and commerce for a small team.

Start with Starter

INCLUDES

3 agents (+$10 / mo each, up to 2 more)
WhatsApp, Instagram, Messenger, TikTok, Telegram, email and website chat
Shopify and WooCommerce sync
5,000 contacts · 2 departments
Campaigns, templates, WhatsApp Flows
Tickets, sales pipeline and commerce
Custom roles and phone masking

Pro

Enterprise

Multi-brand

from$149/ month

Billed monthly, cancel any time

Several brands or branches under one login, with pooled limits.

Contact sales

EVERYTHING IN PRO, PLUS

Unlimited agents and contacts
3 workspaces (+$39 / mo each)
20,000 AI credits a month, pooled
Unlimited flows and departments
Agency mode, pooled limits
One login for every brand

Read-only plan · $10 a month

For seasonal businesses. Keeps your workspace, chats and contacts between seasons. Nothing sends.

14-day trial on Starter limits, no AIInvoice or bank transfer

ON EVERY PLAN, FROM STARTER

WhatsApp
Instagram
Messenger
TikTok
Telegram
Gmail
Outlook
Website chat
Shopify
WooCommerce

ESTIMATE/YOUR MONTHLY BILL

Two bills, both in plain sight: ours, flat, and Meta’s, at cost.

Agents10

WhatsApp numbers1

Meta message fees a month$300

Set by Meta per message category and country. Shown in USD.

ESTIMATE · USDMONTHLY

Best fitPro

Pro plan · 15 agents included$99

Extra agents · none needed$0

Extra WhatsApp numbers · 0$0

AI agent and 5,000 credits a monthincluded

Markup on Meta fees$0

DOCKET / MONTH$99

Paid to Meta directly, a month$300+0%

AN ESTIMATE ONLY · YOUR INVOICE SHOWS THE FINAL AMOUNT

ADD-ONS/SELF-SERVE, PRORATED

Extra agent

$10 / mo

Starter (up to 2) and Pro. Included on Enterprise.

Extra WhatsApp number

$15 / mo

Every plan: up to 2 on Starter, 9 on Pro, no limit on Enterprise.

Extra workspace

$39 / mo

Enterprise.

AI overage

$10 / 1,000

Pro and Enterprise. Capped at 2× your credits, and can be switched off.

Compare every feature, plan by plan

Show tableHide table

Docket plans compared: Starter, Pro and Enterprise, prices in USD, billed monthly
LIMITS
	Starter $39 / mo	Pro $99 / mo	Enterprise from $149 / mo
Agents included	3	15	Unlimited
Extra agents	+$10 / mo, up to 2	+$10 / mo, no limit	Included
Contacts	5,000	50,000	Unlimited
Departments	2	5	Unlimited
Workspaces	1	1	3 (+$39 / mo)
WhatsApp numbers	1 (+$15 / mo, up to 2)	1 (+$15 / mo, up to 9)	1 per workspace (+$15 / mo)
INBOX AND CHANNELS
WhatsApp, Instagram, Messenger, TikTok, Telegram, email, website chat	Included	Included	Included
Gmail, Outlook / Microsoft 365 and any IMAP mailbox	Included	Included	Included
Campaigns, templates, WhatsApp Flows	Included	Included	Included
Tickets and SLAs	Included	Included	Included
Sales pipeline	Included	Included	Included
Commerce: catalog, COD orders	Included	Included	Included
Shopify and WooCommerce sync, checkout links	Included	Included	Included
Custom roles and phone masking	Included	Included	Included
AI
AI agent, copilot and writers	Not included	5,000 credits / mo	20,000 / mo, pooled
Voice-note transcription	Not included	Included	Included
AI overage (can be switched off)	Not included	$10 per 1,000, capped at 2×	$10 per 1,000, capped at 2×
AUTOMATION, CALLS AND REPORTING
Automation builder	Not included	20 flows	Unlimited
WhatsApp calls in the browser	Not included	Included	Included
IVR voice menus and AI voice agent	Not included	Included	Included
HubSpot two-way sync	Not included	Included	Included
Routing, CSAT, analytics, audit logs	Not included	Included	Included
Outgoing webhooks	Not included	Included	Included
Ad conversion tracking (Meta CAPI)	Not included	Included	Included
Agency mode, pooled limits	Not included	Not included	Included
Support	Email	Priority	Dedicated

FAQ/

Questions about the bill

Can't find yours? Message us on WhatsApp and a person will answer.

Do you mark up WhatsApp messages?

No. You pay Meta directly at Meta’s own price. Docket adds 0%, and there is no wallet to top up.

What is an AI credit?

One AI answer to a customer (with any actions it takes), one copilot use such as suggested replies, a summary, a rewrite or a translation, one AI writer draft, or one transcribed voice note. Testing in the playground, saved scenarios and replays costs nothing. The AI voice agent uses one credit per started minute.

What happens when credits run out?

AI keeps working past your allowance at $10 per 1,000 extra credits (AED 37 or SAR 38), up to the size of your allowance again, so never more than twice it. Extra credits are billed at the end of the month. An admin can set a lower ceiling or switch overage off; AI then stops at 100% and your team answers until the 1st.

Can I pay in AED or SAR?

Yes. Your workspace is invoiced in USD, AED or SAR, and you pay by invoice or bank transfer. There is no card checkout.

Is there a contract?

No. Pay monthly, or yearly at 20% off.

Is there a free trial?

Yes: 14 days on Starter limits, with no card. The trial does not include AI, which starts on Pro.

What does the read-only plan do?

It keeps your workspace, chats and contacts between seasons for $10 a month (AED or SAR 39). You can read everything; nothing sends and no automation runs while it’s active.

Do you help us move from another tool?

Yes. Import your contacts from a CSV, sync your approved templates from Meta, and connect your number with Coexistence to bring up to 180 days of WhatsApp Business app chats. We help you set it up at no cost.

14 days free. No card. No contract.

Start free trial Contact sales